Service Network

BWT, Number 1 in After Sales Service

BWT's reputation is second to none. Indeed, their commitment to providing the very best in after sales service is the most important single factor behind the strength and ever increasing popularity of their brands.

Dedicated Service Engineers

BWT engineers are trained and employed directly by the company. They are strategically located throughout the UK to provide routine servicing and an emergency call out service when and if required, ensuring customers receive the best in after sales care.

Product Warranty

Our products are designed to give you many years of satisfactory service and are warranted against faulty materials and workmanship for normally a minimum of 12 months and up to five years on selected premium products like the WS range of water softeners, from the date of purchase. In addition to the standard warranty period, the warranty period on selected products can often be extended. Please phone the BWT UK help desk on 01494 838100 for details.

 

Extended Warranty and Service Plans

BWT offer you a wide choice of unique customer care programmes many that can be tailored to your specific needs, each one providing the peace of mind offered by an extended warranty and the practical benefits of a scheduled service plan. For full details please see the literature supplied with your new product or simply call our service team for more details.

Commissioning Service

BWT are pleased to offer an onsite or @home commissioning service on a range of products, available to both installers or end users either free or at a competitive price depending on the model involved. Your BWT engineer will check and adjust the operation of the new unit based on their experience and the local conditions at the time to ensure the new installation is working both efficiently and effectively.

For more details on this or any of the other services outlined on this page please call 01494 838100.

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