Block Salt Shortage

Switch Easily to BWT Care Cubes

26.11.2018 0:00  
Due to circumstances beyond our control, Water Softener block salt is in very short supply across Europe. If you are having difficulty obtaining block salt, it is possible to operate your BWT water softener on tablet salt, such as BWT Care Cubes. You can do this without making any adjustments to your softener by following our simple advice below.
In order to use Care Cubes in place of block salt, please take the following steps:

1. Remove salt lid.
2. Remove any large pieces of salt still in the holder.
3. Remove the block salt holder lifting upwards and away from the softener body, please keep in a safe place for future use
4. Any partial salt blocks still in the softener can be left in position.




Block Salt Shortage


5. Carefully add Care Cubes into the Softener until approximately three quarters full.
6. Replace the lid
7. Please remember to check the salt level regularly

This course of action is intended to be a short term measure only until block salt becomes more readily available again. If the shortage in your area persists and you wish to change to tablet salt on a permanent basis please refer to page 13 in your BWT water softener manual

We apologise for any inconvenience that this shortage may cause and we will continue doing all we can to secure a reliable supply of block salt for those of our customers who prefer the convenience and ease of use the product affords.

Thank you for your understanding.

 Switch Easily to BWT Care Cubes