​​​ ​​ 14 Day Money Back Guarantee - BWT Best Water Technology 

14 Day Money Back Guarantee

Buy or rent any of our water coolers and if you aren’t fully satisfied, you can return it to us in good condition within 14 days for a full refund.

Terms and Conditions

Here’s how our 14 Day Money Back Guarantee works: (UK Mainland Only)


  • If a selected product does not live up to your expectations you can return it to us for a full refund or exchange it for an alternative product providing the unit has not been misused or damaged.

  • Simply contact us and we will arrange for your water cooler to be collected and returned to our nearest facility.

  • Once we have been advised that the unit has been returned in a complete and good condition we will arrange for any monies paid up to that point to be returned to you.

  • We retain the right to charge for any damage to the water cooler or its associated parts and accessories.

  • Any plumbing work or other costs associated with the installation of your water cooler are not covered by the 14 Day Money-Back Guarantee.

  • Refunds are not permitted on consumable items including, but not limited to, cups, water filters and partially used water bottles.

  • Note that all Non-Standard products are excluded from this guarantee

  • Applies only to bottled water coolers and mains water coolers. Offer may be withdrawn at any time.


Your statutory rights remain unaffected.

More questions? Contact Us on 0800 6300 600

14 day money back guarantee

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